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Savatar’s IP Communications Market Research is widely recognized as the premier source of information for companies interested in selling IP products and services to the Small and Medium Business (SMB) market. Our studies cover trends, end user purchasing behaviors and competitive practices in the SMB market for VoIP, Fixed Mobile Convergence (FMC) and Managed Services.
Savatar's End User Trends report offers unique insight into end user attitudes about IP communications, service expectations and purchase drivers. The report is compiled from a survey of 550 North American SMB owners and decision makers and qualitative interviews with over 75 of the survey respondents. Over 100 pages with 80 charts and figures.
read moreSavatar's Competitive Landscape report is a compressive review of 26 IP Communications service offerings from 14 leading service providers. Savatar collected data on the sales processes and pitches of these providers during the purchase of an IP Communications system by a US-based SMB. Over 100 pages with 80 charts and figures.